Effective date: August 24, 2026 · Fieldnote.Ai LLC d/b/a 1Biz · Canonical legal package
Related policies (incorporated by reference where applicable):
Privacy Policy · Subscription & Billing Policy · EULA · Acceptable Use Policy · Cookie Policy · AI Usage Policy · Data Retention Policy · Security Policy
These Terms of Service (“Terms”) govern access to and use of the 1Biz Platform (defined below).
By creating an account, accessing https://app.get1biz.com, downloading the 1Biz apps, or purchasing a Subscription on https://www.get1biz.com, you agree to these Terms and our Privacy Policy.
If you use 1Biz on behalf of a Business, you represent that you have authority to bind that Business. The Account Holder (not individual Employee Users) is the contracting party for fees, Subscriptions, indemnity, and limitation of liability, except as stated in Section 3.
Mobile app distribution is also subject to the End User License Agreement (EULA). If there is a conflict between the EULA and these Terms regarding App Store license mechanics, the EULA controls for that limited purpose; otherwise these Terms control.
| Term | Meaning |
|---|---|
| Platform | The 1Biz software services we operate, including the iOS/Android apps, the web app at https://app.get1biz.com, the marketing and checkout site at https://www.get1biz.com (and get1biz.com), and related APIs and public pages we host (including invoice and payment links). |
| Business | The company or sole proprietorship workspace created in 1Biz and identified by a business profile. |
| Account Holder | The Owner of a Business (or the Business entity itself) that controls billing, settings, and Team Workflow, and that purchases or is responsible for the Subscription. |
| Employee User | An individual invited or joined via team join code who accesses a Business under permissions set by the Account Holder. Also called a team member. |
| Business User | Collectively, the Account Holder and Employee Users of a Business. |
| Customer | An end customer or client of a Business (not a 1Biz SaaS subscriber). |
| Customer Content | Data about Customers and Business operations that Business Users upload or generate in the Platform (including CRM records, jobs, schedules, quotes, invoices, expenses, documents, photos, messages, tasks, leads, notes, and similar operational records). |
| Business Data | Account, profile, Subscription, billing, authentication, team roster/permissions, usage counters, and other data about the Business’s use of the Platform (distinct from Customer Content about Customers). |
| Subscription | A paid 1Biz SaaS plan purchased via Stripe Checkout on get1biz.com (Launch, Build, Scale, Dominate, or other plans we offer), including renewals. |
| AI Features | Shipped AI tools: AI Copilot, AI Estimator / SnapQuote, and AI Integrate, as described in the AI Usage Policy. |
| Connected Services | Third-party services the Platform uses or interoperates with (including Stripe, Supabase, Anthropic, Resend, Vercel, Expo/EAS, Apple, Google, and optional Sentry, PostHog, and Google Maps). |
1Biz provides software tools for small service businesses, including (as available on your plan): client management, scheduling/jobs, quotes and invoices, expenses and documents, team workflow, reporting, AI Features, and related features described in the product.
Coming Soon features (including live crew GPS, e-sign contracts, InstaQuote/InstaSchedule, QuickBooks sync, Twilio business phone/SMS automations, retainers) are not part of the current paid entitlement unless we expressly enable them and update these Terms and pricing materials. Do not treat unreleased or Coming Soon surfaces as supported production features.
Subscriptions are sold on get1biz.com via Stripe Checkout (not Apple In-App Purchase). Plan names, prices, Founding Launch pricing, seat limits, trials, automatic renewal, cancellation, failed payments, and capability gates are described in the Subscription & Billing Policy and current pricing/checkout pages. Taxes may apply.
Failure to pay may result in suspension or loss of paid features after any applicable trial or grace period we communicate through Stripe or in-product notices.
If the Account Holder enables Stripe Connect, the Business can collect payments from Customers for invoices through Stripe.
Business Users may send messages using device SMS composers and/or email through our email provider (Resend, when configured). The Account Holder is responsible for consent, content, and compliance with telemarketing and anti-spam laws. Mass messaging is limited by plan and requires respecting stored marketing opt-in flags. 1Biz does not currently operate a Twilio business phone or carrier SMS line as a sold feature.
AI Features are provided “as available,” subject to quotas and Connected Services (Anthropic). Outputs may be inaccurate; Business Users must human-review outputs before relying on them for pricing, Customer communications, legal, accounting, or safety decisions. AI Features do not provide legal, tax, or accounting advice. Do not submit data you are not allowed to process. See the AI Usage Policy.
Business Users must comply with the Acceptable Use Policy. We may suspend accounts for abuse, fraud, security risk, or legal violations.
The Account Holder and applicable Business Users retain ownership of Customer Content and Business Data they provide. You grant Fieldnote.Ai LLC d/b/a 1Biz a limited license to host, process, display, and transmit that content solely to operate the Platform (including through Connected Services), consistent with our role as processor / service provider for Customer Content as described in the Privacy Policy.
If you submit feedback or feature suggestions, you grant us a perpetual, royalty-free license to use them to improve the Platform without obligation to you.
1Biz software, branding, and site content are owned by Fieldnote.Ai LLC or its licensors. These Terms do not transfer ownership of our IP to you.
The Platform interoperates with Connected Services. Their terms and privacy policies govern their services. We are not responsible for third-party outages beyond our reasonable control.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT AI FEATURE OUTPUTS WILL BE CORRECT. NOTHING IN THESE TERMS LIMITS NON-WAIVABLE STATUTORY RIGHTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1BIZ AND ITS AFFILIATES (entities controlling, controlled by, or under common control with Fieldnote.Ai LLC) WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/DATA.
OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS THE ACCOUNT HOLDER PAID TO 1BIZ FOR THE SUBSCRIPTION IN THE 12 MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
THE FOREGOING CAP DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, OR TO OUR LIABILITY ARISING FROM OUR WILLFUL MISCONDUCT OR FRAUD.
The Account Holder will defend and indemnify Fieldnote.Ai LLC d/b/a 1Biz against third-party claims arising from Customer Content, disputes with Customers, misuse of the Platform by Business Users of that Business, or violation of law or these Terms by that Business—except to the extent caused by our willful misconduct or fraud. This Section does not impose personal indemnity obligations on Employee Users acting within permissions granted by the Account Holder.
The Account Holder may stop using the Platform and delete the account. We may suspend or terminate for material breach, non-payment, or risk to the Platform or others. Provisions that by nature should survive will survive termination.
We may update these Terms by posting a revised version at https://www.get1biz.com/terms and updating the effective date.
For material changes, we will provide reasonable advance notice (for example, by email to the Account Holder and/or in-product notice)—at least 30 days before the effective date where required by law. Changes do not retroactively alter fees already incurred. Subscription price changes for renewals will be disclosed as required by applicable automatic-renewal and consumer laws (see the Subscription & Billing Policy).
If you do not agree to material changes, you must stop using the Platform and cancel any Subscription before the effective date. Where applicable law requires affirmative acceptance of a material change, we will request that acceptance before the change applies to you. Otherwise, continued use after the effective date constitutes acceptance only to the extent permitted by law.
These Terms are governed by the laws of the State of Ohio, excluding conflict-of-law rules.
Except where prohibited by law, exclusive venue for disputes arising out of or relating to these Terms or the Platform is the state or federal courts located in Franklin County, Ohio. Each party consents to personal jurisdiction there.
Before filing a lawsuit, the parties will attempt in good faith to resolve the dispute by contacting get1biz.support@gmail.com and allowing 30 days for informal resolution. Nothing in these Terms limits either party’s right to seek temporary or injunctive relief in any court of competent jurisdiction to protect IP, security, or confidential information.
Entire agreement. These Terms, the Privacy Policy, Subscription & Billing Policy, Acceptable Use Policy, AI Usage Policy, and (for mobile) the EULA, form the entire agreement between the Account Holder and us regarding the Platform and supersede prior inconsistent terms on the same subject.
Severability. If a provision is unenforceable, the remainder remains in effect.
Assignment. The Account Holder may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Notices. We may provide notices via email to the Account Holder, in-product messages, or posting on get1biz.com. Legal notices to us: get1biz.support@gmail.com.
Force majeure. Neither party is liable for delays or failures due to events beyond reasonable control.
Waiver. Failure to enforce a provision is not a waiver.
Export. Business Users must comply with applicable U.S. export and sanctions laws.
Relationship. The parties are independent contractors.
get1biz.support@gmail.com