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1Biz Security Policy (Customer-facing summary)
Effective date: August 24, 2026 · Fieldnote.Ai LLC d/b/a 1Biz · Canonical legal package
Product basis: Release Candidate Master Specification (August 24, 2026).
Effective date: August 24, 2026
Operator: Fieldnote.Ai LLC, doing business as (“d/b/a”) 1Biz (“1Biz,” “we,” “us,” or “our”)
Contact: get1biz.support@gmail.com
Canonical URL: https://www.get1biz.com/security
This is a customer summary, not a SOC 2 report or penetration-test certificate.
Related: Privacy Policy · Terms of Service
1. Overview
1Biz is built on managed cloud infrastructure. We apply security controls appropriate to a multi-tenant SaaS field-service application.
2. Core controls (as implemented)
- Transport encryption: HTTPS/TLS for apps, websites, and APIs.
- Authentication: Supabase Auth (email/password); session-based access to the app.
- Authorization: Business membership checks; Employee User permission flags; owner-only surfaces.
- Tenant isolation: Database row-level security policies designed to isolate Business-scoped data. No control set guarantees perfect isolation.
- Secrets: Server-side API keys (Stripe, Anthropic, Resend, etc.) kept in Edge/environment secrets—not shipped as public client secrets for privileged operations.
- Payments: Card data handled by Stripe; 1Biz does not store full PAN/CVC.
- Abuse controls: Rate limits on sensitive public and AI endpoints; account deletion rate limits.
- Monitoring: Optional Sentry error reporting.
3. Your responsibilities
- Protect account credentials and team join codes.
- Account Holders should set least-privilege team permissions.
- Use strong device passcodes and keep OS/app updated.
- Configure Stripe Connect and review payouts in Stripe.
- Only upload data you are authorized to process.
4. Incident contact
Suspect unauthorized access? Email get1biz.support@gmail.com promptly.
5. Limitations
No system is perfectly secure. This Policy does not guarantee uninterrupted security or imply certifications we have not published.
6. Updates
We may improve controls without prior notice; material customer-facing changes will be reflected in the Privacy Policy / this summary.
7. Contact
get1biz.support@gmail.com
Fieldnote.Ai LLC d/b/a 1Biz