Effective date: August 24, 2026 · Fieldnote.Ai LLC d/b/a 1Biz · Canonical legal package
This document is the single Privacy Policy for the Platform. Website, App Store, and in-app legal screens must match this canonical text.
Related policies: Terms of Service · Subscription & Billing Policy · Cookie Policy · AI Usage Policy · Data Retention Policy · Security Policy · EULA
Capitalized terms not defined here have the meanings in the Terms of Service (Business, Account Holder, Employee User, Business User, Customer, Customer Content, Business Data, Platform, Subscription, AI Features, Connected Services).
This Privacy Policy describes how we collect, use, disclose, and retain personal information when you use:
It applies to Account Holders, Employee Users, and (where applicable) Customers who interact with public payment or booking pages a Business enables.
We act as an independent controller (or “business” under CPRA) for personal information we collect to operate our relationship with you, including:
For Customer Content that Business Users upload or generate about Customers and operations—including CRM records, jobs, schedules, quotes, invoices, expenses, documents, photos, messages, tasks, leads, notes, and similar records—the Business (Account Holder) is the controller (or equivalent), and Fieldnote.Ai LLC d/b/a 1Biz processes that information as a processor / service provider solely to provide the Platform.
The Account Holder is responsible for having a lawful basis to upload and process Customers’ personal data in 1Biz and for providing any notices required to Customers. A Data Processing Addendum is available on request at get1biz.support@gmail.com.
Email address, password (processed by our authentication provider), name, phone number, and optional profile avatar.
Business name, type/industry, logo, address, city, phone, timezone, hourly rates, public booking slug/website fields, Google review URL (if you add one), team join code, and Stripe Connect account identifiers/status.
Employee User names, roles, contact details, pay/commission settings, permission flags, invite tokens, and join-code usage.
Client/Customer names, phones, emails, addresses, notes, marketing opt-in flags; jobs and schedules; quotes and invoices (including line items); expenses and receipts; documents and photos you upload; messages; tasks; leads; services, packages, and related operational records.
Invoice amounts and payment status; tip amounts where used; payment processing metadata from Stripe (we do not store full card numbers on 1Biz servers). SaaS Subscription status for the Business’s 1Biz plan.
Prompts and content you submit to AI Features (Copilot, Estimator/SnapQuote, Integrate), and usage counters for plan quotas. See the AI Usage Policy.
Android builds may declare additional OS permissions (including microphone). We do not market a voice-recording product feature; any such permission is limited to platform packaging unless we later ship an explicit feature and update this Policy.
If enabled for your build/environment: crash and error reports (e.g., Sentry) and product analytics events (e.g., PostHog).
Records related to emails we send on your behalf (e.g., invoice delivery, reminders) and mass-message campaign records when you use those features.
Feature requests and feedback you submit through the Platform or support channels.
We use information to:
We process Customer Content only on documented instructions from the Business (use of the Platform constitutes instructions to host and process Customer Content to provide requested features), except where law requires otherwise.
Where required, we rely on: contract performance; legitimate interests (security, product improvement, support); consent (optional permissions, marketing opt-ins you configure for Customers); and legal obligation. The Platform is primarily offered to businesses in the United States; EEA/UK Businesses should contact us before use so we can assess transfer and DPA needs.
We share data with processors who help us run 1Biz, including:
| Category | Examples (as configured) |
|---|---|
| Infrastructure / database | Supabase |
| Payments | Stripe (Checkout for 1Biz Subscriptions; Connect for Customer invoices) |
| AI | Anthropic (for AI Features you use) |
| Resend | |
| Hosting | Vercel |
| App distribution / builds | Apple, Google, Expo/EAS |
| Monitoring / analytics | Sentry, PostHog (if enabled) |
| Maps | Google Maps (route optimization, if enabled) |
We may disclose information if required by law, to protect rights/safety, or in connection with a merger, acquisition, or asset transfer.
Not currently offered as live product features: Twilio business SMS line, Dropbox Sign e-signature, QuickBooks Online sync. Related backend code may exist for future release; we will update this Policy before those features are sold as available.
If a Business sends an invoice or payment link, the Customer may open pages on get1biz.com that display invoice details needed to pay (business name, amounts, line items, tip options, payment status). Payment card data is handled by Stripe. Those pages are operated so the Customer can transact with the Business; 1Biz processes displayed Customer Content as processor / service provider for that Business.
If a Business enables public booking/quote/schedule entry points, visitors may submit contact and request information to that Business.
Public pages should be understood together with this Policy. Where feasible, public invoice and payment pages include a short notice and link to https://www.get1biz.com/privacy.
We retain personal data while the account is active and as needed to provide the Platform. When the Account Holder deletes the account in-app (Settings → Account → Delete account) or requests deletion via get1biz.support@gmail.com, we process deletion of the auth user and associated Business data as implemented in our systems, subject to limited retention for legal, security, backup integrity, accounting, or dispute resolution where required. See the Data Retention Policy.
We do not currently operate a separate published multi-year automated purge schedule beyond active-account retention and deletion requests.
Before deletion, export any needed records from the Platform where export features are available; after deletion, recovery is not guaranteed.
We use industry-standard measures appropriate to our Platform, including encrypted transport (HTTPS), access controls, and database row-level security policies designed to isolate Business data. No method of transmission or storage is 100% secure. See the Security Policy.
Subject to applicable exemptions for business-to-business contexts:
Categories we may collect include identifiers (name, email, phone); commercial information (Subscription status, invoice metadata); internet/activity data (diagnostics/analytics if enabled); geolocation (foreground, while in use / clocked in); professional/employment-related information for Employee Users; and Customer Content categories listed above (processed as service provider for the Business).
To exercise access, deletion, or correction rights where applicable, email get1biz.support@gmail.com. We will verify requests and respond within 45 days (or as required by law), with extensions where permitted. Employee Users and Customers of a Business should generally contact the Business first for Customer Content requests; we will assist the Business as processor / service provider.
1Biz is directed to businesses and adults. We do not knowingly collect personal information from children under 13 (or higher age as required locally).
Data may be processed in the United States and other countries where our providers operate. Where required, we use appropriate transfer mechanisms. Contact us regarding SCCs or a DPA if you require them.
We may update this Policy by posting a revised version at https://www.get1biz.com/privacy and updating the effective date.
For material changes, we will provide reasonable advance notice (email and/or in-product)—at least 30 days before the effective date where required by law. Where law requires affirmative consent or acceptance for a material change, we will request it before the change applies. Otherwise, continued use after the effective date constitutes acceptance only to the extent permitted by law.
Privacy questions and requests: get1biz.support@gmail.com
Fieldnote.Ai LLC d/b/a 1Biz